Air Freight Forwarder

The ETA Air Forwarding System was originally designed for a mid-size U.S. based forwarder. The system was enhanced and expanded to support the forwarding operation of a major Fortune 500 company. The system supports all airlines, air freight truckers, airport shuttle, P&D as well as DTC moves.

With the increasing complexities of moving goods around the globe, you need transportation strategies that work across all modes—air, ocean, rail and surface or any combination. The ETA Air Forwarding System allows companies to manage an efficient and profitable multi-modal, multi-leg transportation network—while keeping costs down and providing superior service to your customers.

The industry leading Quality Assurance module allows for your customer service staff to monitor shipments or consolidations strictly by exception. There is no need to follow shipments that are moving as scheduled and are in the proper status. A powerful rules engine provides escalating alert messages on any movement that could potentially cause a service failure. These pro-active alerts allow for corrective action to take place before the shipment becomes a failure.

The system supports complete Known Shipper functionality and prevents the tendering of Unknown Shipper freight to passenger airlines. The rate quote module allows for the generation of cost-plus, flat mark-up, or margin percentage quotes.

As with all ETA Group software, integrated fax and email capabilities are standard.